Right of Withdrawal for Consumers

Withdrawal Policy

Last Updated: March 27, 2025

Due to the nature of our products, we do not accept returns or withdrawals after the purchase has been completed.

Exclusion of the Right of Withdrawal

According to applicable consumer protection laws, the right of withdrawal does not apply to:

  • Sealed goods which are not suitable for return for health protection or hygiene reasons once unsealed by the customer.

As our store exclusively sells intimate items such as sex toys, lubricants, and similar products, we cannot accept returns under any circumstances – even if unopened – to guarantee the highest level of hygiene and product safety for all customers.

Questions?

If your product arrived damaged or there was an error with your order, please contact us at:
📩 support@myra-intimate.com
We’ll work with you to resolve the issue.

✅ 2. Refund & Return Policy (No Returns Accepted)

Refund & Return Policy

Last Updated: March 27, 2025

At Myra’s Secret, your health, safety, and privacy are our highest priorities.
For this reason, and in accordance with health regulations, we do not accept returns under any circumstances.

🚫 All Sales Are Final

Due to the intimate nature of the products we sell, including sex toys, lubricants, and other personal items, we cannot accept returns or issue refunds – even if the product is unopened.

This policy helps us maintain strict hygiene standards and ensures that every item shipped is brand new and untouched.

⚠️ Damaged or Wrong Items

If you received:

  • The wrong product, or

  • An item that is damaged or defective upon delivery

Please contact us within 7 days of receiving your order at:
📩 support@myra-intimate.com

Include:

  • Your order number

  • Description of the issue

  • A clear photo of the item(s)

We will investigate and offer a solution (e.g., replacement or partial refund), depending on the case.

Summary

  • No returns or exchanges

  • No refunds unless the product is damaged or incorrect

  • No exceptions for unused/unopened items

Need help?
We’re always here to assist you: myra_muse@protonmail.com